How to setup Amcrest camera

amcrest camera setup

How to Setup Amcrest Camera – Amcrest camera setup failed to connect,  Call us now.

Most users get stuck with initial setup and integration simply because of few camera setup common errors. Every Amcrest camera comes with box containing an instructions manual, that is designed to help you understand and answer the basics on how to setup Amcrest camera. Amcrest camera manual helps to learn and know how to setup Amcrest camera system either at home or office, indoor and outdoor. It is highly recommended for first time setup to properly read and understand Amcrest camera setup instructions in the manual. One can properly setup Amcrest camera at home/office, by following the DIY instructions as this is the best way for the first time users 

Amcrest Support is there to help customer, to gives right solutions and guide you on “how to setup amcrest camera”. When you get stuck with any integrations during security camera setup procedures, contact Amcrest support . If you also want to know on, how to setup Amcrest camera and how to integrate smart home device with your security system?, please go through the instructions below for easy and quick  camera setup. 

How you setup Amcrest camera, it depends on how you want to use it, i.e. wired or wireless or the device model. Perhaps you also want to know how to setup Amcrest camera remote access as well as local access. You may be looking for the ways you can  record and store your footage are other considerations. The only way to make everything simple is to break it all down in to digestible, easy-to-understand Amcrest camera setup sections, so that’s what we’ll do.

Steps to setup Amcrest camera system

You have four basic options to setup Amcrest camera, Choose the option of your choice and follow the instructions accordingly.

  1. Setup Amcrest camera to your smartphone with the Amcrest App.
  2. Setting up Amcrest camera to your computer (home desktop)
  3. Setting up Amcrest camera to peer to peer networking
  4. Setup with cloud storage.

Note* Check internet connection to computer and other devices. It is very important to understand that the Amcrest camera needs good internet connection for optimum functionality.

Connecting Amcrest Camera with Amcrest App

Download Amcrest app : Click below given link to download



Amcrest view pro Works with HDCVI/NVR/Eco HDCVI/IPC. The Pro version contains features such as push notifications, sharing video and image files, exporting video in MP4 format, and exporting image files to your phone.

Setup Amcrest Camera with Smart home app – How to setup Amcrest camera on computer

Note:  The Amcrest Smart Home app allows us to access the Amcrest camera as well as the smart hub. You cannot view the device  via Amcrest NVRs, Blue Iris, or any other surveillance software. To know more on how to setup your Amcrest camera, you are requested to consider the following steps: Download the the Smart home App from the link given above and start the process to setup Amcrest camera. The Amcrest Smart Home app can be downloaded from the App Store or Google Play Store. 

 1After opening  the Amcrest Smart Home app , tap on “Register” for  registering an account.  When an account gets registered, log into the app and should tap on “Add Device”.  If you have a Zencam account, just download the Amcrest Smart Home app and enter your Zencam login credentials into the Amcrest Smart Home app to access your account. 

2: The QR code which is located on bottom on your smart hub must be scanned. Scan the QR code and in case you are unable to scan the QR code, manually enter the serial number by tapping “Manually enter SN”. You can find the serial number on the serial tag, which is on the bottom of the smart hub. When done with this step move to the next step.

3: Now, connect one end of an Ethernet cable into the Ethernet port , which is on the back of your smart hub & the other end of your cable to your router. After applying power to the smart hub and the device should be allowed to boot. You must make sure that , your phone and your smart hub should be on the same Wi-Fi network. The flashing of LED on the smart hub will disappear, if it gets connected properly and then you can start adding cameras.Tap “Next”  for continuing.

 4: Now, you can create a password. This is going to be the password for your smart hub. The  password which you enter,should be minimum of 8 characters which must having upper/lowercase letters and numbers & then confirm. In case,if you forget the password for our device,a recovery email can be entered. Then tap “OK” to continue. 

 5: On the next screen First, set the “Time Zone” to your current time zone  & then set “DST” (Daylight Savings Time) settings if it is  applicable. If you would like to have these settings saved as default to be added to future devices, You can toggle the “Save as Default” switch to on position, if you want to save settings as added as default to future devices. Tap “Next” for continuing.

6: Now you should give your device a name. You can select few examples  such as; Front Door, Back Door, Office,  if needed. After naming  your device,  you should tap on the save icon for  continuing.

7:Now,you have added  the smart hub to your Amcrest Smart Home app! You can now start pairing cameras to the smart hub. Your Setup has been  Complete!. Tap “Next” for  continuing. 

How to Setup Amcrest Camera - Amcrest support guide
How to setup Amcrest camera

Connecting Amcrest Camera with Amcrest App – how to setup amcrest camera

Step1. Download Amcrest app.

Amcrest view pro Works with HDCVI/NVR/Eco HDCVI/IPC. The Pro version contains features such as push notifications, sharing video and image files, exporting video in MP4 format, and exporting image files to your phone.

Step 2: To Download the Amcrest View Pro App for iOS

How to setup Amcrest camera: Amcrest View Pro App for Amazon

To Download the Amcrest View Pro App for Amazon,

Step 3:Amcrest Cloud App

Works with our IP Cameras.

Step 4. Amcrest Link

Amcrest Camera Motion Detetion Setup by amcrest  view pro app– how to setup amcrest camera on computer

Follow the steps below to setup motion detection on your camera.

  1. From the home screen, tap the icon in the top left corner to open the Main Menu.
  2. Tap “Configuration Center” to open the Configuration Center.
  3. Tap “Motion Detect” to open the Motion Detection settings menu.
  4. Select the camera that you want to modify Motion Detection settings for.
  5. By default, motion detection is enabled. To configure advanced settings, tap the toggle switch in the Advanced Config” row.

From this screen, you can modify the settings to fine tune– how to setup amcrest camera on screen

how you use motion detection. Schedule: Modify motion detection recording timings. Sensitivity: Select motion detection sensitivity. Region Setting: Specify motion detecting regions of the screen. Record: Toggle this switch to start recording when motion is detected. Snapshot: Toggle this switch to take a snapshot when motion is detected.

Setup Amcrest camera Push Notification– how to setup amcrest camera

Follow the steps below to set up push notifications so you can get alerts on your phone when motion is detected.

From the home screen, tap the icon in the top left corner to open the Main Menu.

Tap “Push Notifications” to open the Push Notifications settings menu

Tap “Configuration” to configure Push Notification settings. Tap “Event List” to see past Push Notifications.

Select the camera that you want to modify Motion Detection settings for.

Tap your camera’s toggle switch to activate push notifications and configure settings.

From this screen, you can modify the settings to fine tune push notification settings.

Push Type: Modify what type of push notifications are displayed.

Motion Detect: Enable push notifications for motion detection alerts.

Cam Masking: Enable push notifications for cam masking alerts.

Local Alarm: Enable push notifications for local alarm alerts.

HDD Alarm: Enable push notifications for low hard drive capacity alerts.

Setup Amcrest Camera Email Alert From the home screen, tap the icon in the top left corner to open the Main Menu. Tap “Configuration Center” to open the Configuration Center. Tap “Email Alerts” to open the Email Alerts settings menu. Select the camera that you want to modify Motion Detection settings for.

Start by selecting your email provider. If your provider is not listed, select Other, then fill out the SMTP Server and Port fields. Continue by entering your email address in the Username field, followed by the password to your e-mail in the Password field. Specify the sender email in the Sender field, then scroll further down. Enter in a subject line, then add recipients by entering in their email addresses and tapping the plus sign.

Summary of a technical support engineer- amcrest camera setup failed to connect ?

Technical support engineers provide troubleshooting and tech support services to a wide range of internal and external clients across many industries, including telecom, healthcare, and financial services.Just about every large company has its own IT department, and the main function of that department is to provide tech support. Medium- and large-size companies might even separate their technical support into two areas: those engineers that help internal departments and employees and the representatives that are client-facing, talking with customers who have called in or started a live chat seeking help.

Roles and responsibilities-how to setup amcrest camera

Monitoring systems

Continuous monitoring of systems and software is a critical part of being a technical support engineer. Technical support engineers can use a variety of monitoring tools, both offensive and defense. The ultimate goal is to be proactive – identifying issues before they occur.

Monitoring tools may be custom developed or purchased through an enterprise service provider like Microsoft. It will be the job of the technical support engineer to:

  • Determine which tools are the best and most appropriate to use.
  • Train all necessary partieson how to use them including other help desk employees.
  • Document and resolve any issues

Troubleshooting, diagnosis, resolution, and escalation- Amcrest camera setup failed to connect

Technical support engineers usually have a running queue of issues that they are working to resolve. They are responsible for prioritizing and managing the workflow to resolution. Some companies may have an explicit flow chart that aligns with tiers or levels to estimate time to completion, but smaller companies may have to manage the workflow more manually.

Skills needed

How to setup amcrest camera on computer :During this time, technical support engineers often work under a high degree of pressure, closing out cases on deadline. Often, customers are already frustrated that their systems are malfunctioning. Patience, friendliness, and clear, non-technical communication are necessary to ensure customers don’t feel frustrated or talked down to.

Interacting with customers- How to setup amcrest camera

In addition to handling cases with customers who are experiencing software malfunctions, technical support engineers also communicate with new employees during the onboarding process and offering on-going training and education to customers. Technical support engineers may be required to participate in Forums or Masterclass sessions across an organization. They may lend their voice to training tutorials or be a key presenter in a webinar. They spend most of their day talking to other people, so someone who’d rather hide in solitude might not make a great technical support engineer.

Skills needed

1.Strong telephone etiquette skills ensure constructive, professional relationships with colleagues and customers.

2. Active listening and written communication follow-up are just as necessary to knowing how to tactfully communicate directions.

3.A “customer first” attitude is inherent in every step a technical support engineer takes.

Technical Knowledge- How to setup amcrest camera

Most organizations expect to be a resource of information and technical knowledge. More often, this comes from hands-on experience and professional development than just academic learning. While the information technical support engineers receive is usually full of jargon, they should be able to communicate that in a meaningful way to less tech-knowledgeable people.

How to setup Amcrest camera : Amcrest support guides
How to setup amcrest camera

Skills needed: Companies look for certain competencies and the most important is technical knowledge. A strong basis in computer science is the first step. From there, companies will look for skills that match their enterprise needs. These may include knowledge of the following:

  • Network security
  • Broad knowledge of virtual environments
  • Experience with specific enterprise software
  • VPN technology and redundancy, other security measures
  • SQL
  • CRMs
  • Understanding source code
  • Writing commands and workflow processes
  • Using monitoring software
  • Comfortable with different types of applications (Web, PET, etc.)
  • Proven experience with troubleshooting and diagnosing problems
  • Enterprise hardware expertise

Professional Development- How to setup amcrest camera

As a respected resource within your organization, the technical support engineer is expected to pursue professional development in order to stay knowledgeable about market trends. In many cases, this type of training may be provided at the expense of the employer.

There are many certifications available for Help Desk employees. Some of the most valuable certifications include:

  • Apple Certified Systems Administrator certification is aimed at “the help desk professional, technical coordinator, or power user who manages networks or provides technical support for Mac users”. This certification validates your understanding of macOS core functionality and your ability to configure essential services, troubleshoot, and support multiple Mac users.
  • CompTIA A+ 2019 certification, an industry certificate particular to technical support and IT operational roles. This program focuses on improved troubleshooting and problem solving thanks to a wide breadth of networking, operation systems, mobile, and security training.
  • HDI Technical Support Professional certificate looks to elevate help desk employees to be capable of handling Tier 2 and Tier 3 support, whether customer-facing or supporting internal IT infrastructure and practices.
  • ITIL Foundation Certification, which can help professionals seeking to understand the ITIL framework and how it can enhance IT service management. The latest version, ITIL v4, was released in February 2019.
  • Microsoft Certifications (MCSA), of which there are many. Technical support engineers may find the MCSA: Universal Windows Platform certification particularly useful.


Organizations of all sizes hire technical support engineers. In a marketplace where support services are being driven in-house by high outsourcing costs and turnover rates, it’s more important than ever for businesses to find career technical support engineers to support growing IT teams and needs.

After Q1 of 2019, the national average pay for technical support engineers is around $62,000 with a few thousand more in bonus, profit sharing, and/or commission, depending on your company’s structure. The minimum salary falls around $42,000 and, for those with expert experience, the maximum hovers in the low $90,000s.

The field is expected to grow at an above average rate of 12% through 2024. Roughly, 800,000 jobs fall under the umbrella of Computer Support Specialist, including technical support engineer.

While people who enter this career field typically spend about 20 years in support before moving on to other career paths, there are a number of technical jobs available to them. Being a Help Desk professional offers a rewarding way to gain a wealth of experience in IT that provides countless opportunities to develop a career path. Some paths outside of support that technical support engineers explore or move into include:

  • Software engineer
  • Network engineer
  • Systems administrator (sysadmin)
  • Senior software developer
  • IT manager
  • Project/product manager (IT)